FAQ

Once your payment has been processed, you will receive an email receipt. Therefore, it is important we have an updated email address.

  • For DirecTV customers, as long as you are paid in full for the event, you can test your signal starting at noon ET the day of the event (Ch. 123 for HD / Ch. 124 standard). If you have a blue box on the screen with ordering information, that means you are not activated and you need to call Joe Hand Promotions (1-800-557-4263) to check the status of your account. Footage on the screen WITHOUT the blue information box means you are active and ready for the event.
  • For Dish Network customers, you can check the “confirmation channels” for the event on Ch. 474 HD and Ch. 473 SD where you will see a note stating that your order is confirmed. The event channels are 455 for HD and 456 for SD.
  • For cable customers, you need to verify with your cable company for confirmation and channel information since cable systems across the country vary in their testing and delivery methods.

  • You can check your broadcast signal as early as noon on the day of your UFC event.
    For DIRECTV customers, you can test your signal on Channel 123 for high definition and Channel 124 for standard.  If you have a blue box on the screen with ordering information, you are not activated and need to call us at 1-800-557-4263 to check your status account. Footage on the screen WITHOUT the blue information box means you are active and ready for your UFC event.
    For Dish Network customers, you can check the "Confirmation Channels" on Channel 474 for high-definition and Channel 473 for standard. The event channels are 455 for high definition and 456 for standard.
  • DirecTV customers: Ch. 123 for high definition and Ch. 124 for standard.
  • Dish Network customers: Ch. 455 for high definition and Ch. 456 for standard.
  • Cable customers: Contact your cable company since cable systems across the country vary in their delivery methods. 

UFC pay-per-view shows start at 10 p.m. ET / 7 p.m. PT and run for approximately two to three hours.

The following payment options are available:

  • Credit Card: Contact your sales representative at 1-800-557-4263 or download a payment authorization form found on our JHP website. Once filled out, fax the form to JHP at 1-866-376-8117.
  • Electronic Business Check: Two options after you make your check payable to Joe Hand Promotions, Inc.
    1. Fax a copy to 1-866-376-8117
    2. Email a copy to customerfirst@joehandpromotions.com. Once your check is received, it will be reproduced and deposited upon receipt. There is no need to send your check through the U.S. mail once it is being processed electronically.
  • Photo Check: Take a photo of your business check or scan it and email it as an attachment.
  • PayPal:

*No Personal Checks are accepted.

Usually, rates are based on your Fire Occupancy Certificate.

Residential pricing is only valid for private household accounts. Commercial businesses or other public viewing locations are subject to a licensing fee that must be purchased through Joe Hand Promotions. Pricing is based on your fire occupancy certificate and will also depend on whether you get the signal on cable or satellite.

Usually, yes. Once the event is ordered, a promotional package will be sent to your location via UPS.  Also, the digital event artwork can be retrieved from by emailing marketing@JoeHandPromotions.com and asking for a login and password for the event you need. You can find links to the current style guides and posters on the Broadcast an Event part of this website. 

Once your location is paid for the upcoming UFC fight, your location will be posted on the UFC website at http://bars.ufc.com/ and the Joe Hand Promotion website http://www.joehandpromotions.com/venue-search/ as a location showing the upcoming event. 

Yes. Once your location is paid for a special pay-per-view event, it will be listed on Joe Hand Promotions' bar locator website.

The sooner the better since it gives you more time to promote the event, plus extra time publicizing your establishment on authorized bar locator sites found on the UFC’s and Joe Hand Promotions’ websites.

Still, you can order an event the day of the fight and even up to 10 minutes after the fights have started. JHP keeps its office staffed on the day of the event to take last-minute orders.  

You can anonymously report a pirate by calling our office at 1-800-557-4263 or by clicking the piracy link on our website.

Primarily, we deal with the UFC and championship boxing, but we also distribute various pay-per-view and closed-circuit sports and special entertainment programming.

Upcoming Events

UFC 211 - Stipe Miocic vs. Junior Dos Santos
Alexander Gustafsson vs. Glover Teixeira on Fox Sports 1
  • free broadcast
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